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Contact Us

Customer Support

If you cannot find the information you need on our website or experience any issues with PDFpen, there are several ways to contact us for help. Please use the contact form on our website; alternatively, you can send an email to support@smilesoftware.com.

To contact us from within the application, select “Contact Support...” from the Help menu. This command links directly to the contact form on our website. We would appreciate it if you can provide an informative subject line and detailed description of your question, problem, or feature request. Relevant information provided enables us to better address your ticket. 

For a history of “What’s New” in previous version releases, please visit the “What’s New in PDFpen" archive.

Note: We do not offer telephone support at this time. Nevertheless, we take pride in exceptional customer support. Please refer to the support resources available online or contact us via email for additional personalized assistance.

Tips, News, and Notifications

There are several ways to receive updated educational tips or news and notifications by email. You can sign up during the purchase process, in-app via the Welcome window, or contact us via the contact form on our website to add you to our mailing list. 

Your information is protected by our privacy policy.