Learn with our video tutorials. Search our Knowledge Base. Review our FAQ.
FAQ
Where do I find Help resources?
Here are a few of our other resources:
- Getting started? Watch PDFpen in action in our Video Tutorials above.
- PDFpen for iPad comes with extensive Help:
- Online Help manual: View the latest Help online
- Can’t find your answer? Contact us
How do I share my files with PDFpen on my Mac?
The easiest way is to use iCloud.
Turn on iCloud storage in the Settings of PDFpen 2. Once turned on your files are automatically saved to iCloud.
On your Mac, open Finder and you should see “PDFpen” listed under “iCloud”. You can also open and save documents stored in iCloud directly from the PDFpen open/save dialog.
If you don’t see the iCloud > PDFpen option in Finder you can track down your iCloud files in Finder by choosing View > Go to Folder (Cmd+Shft+G) and pasting in this location:
~/Library/Mobile Documents/7PKJ6G4DXL~com~smileonmymac~PDFpen/Documents
Another popular way is Dropbox. Setup a Dropbox sync folder in PDFpen on your iPhone or iPad.
How can I share documents using Box, or Alfresco?
We recommend iCloud Drive to access files in those services.
Why does a gray arrow appear in the corner of my PDF document’s icon?
This indicates changes to your PDF are being saved to iCloud. You may also see a progress bar at the bottom of the icon, indicating the progress of an update.
I lost a document. Where did it go?
If you drag a document to move it, you can drop it in a folder by accident. Check your folders for your missing document.
More Questions?
Can’t find the answer you’re looking for? Try our Knowledge Base.
System Requirements
PDFpen for iPad & iPhone requires an iPad, iPhone, or iPod touch running iPadOS or iOS 14 or later.